Privacy Policy

TOWAYO (hereinafter referred to as "we") will comply with the Act on the Protection of Personal Information, guidelines on the protection of personal information, and other relevant laws and regulations regarding the protection of personal information when handling personal information that we obtain.

1. Information to be acquired, method of acquisition, and purpose of use

The user information we collect is as follows, depending on how we collect it:

(1) Information obtained directly from users and method of obtaining it

We may obtain from users of this website (hereinafter referred to as "Users"), to the extent necessary for the operation of the website provided by our company (hereinafter referred to as "This Site"), "personal information" as defined in the Personal Information Protection Act, which is information about a living individual that can identify a specific individual based on the name, date of birth, address, telephone number, contact details and other descriptions contained in such information, as well as data related to appearance, fingerprints, voiceprints, and information that can identify a specific individual from such information alone, such as the insurer number on a health insurance card (personal time-specific information) (hereinafter referred to as "Personal Information").

(2) Purpose of use of information

We use the personal information we collect for the purposes set out below.

To identify individuals who contact us via the inquiry form.

2. Management of personal information

We will thoroughly manage the personal information obtained from users by:

(1) Ensuring accuracy of information

We will endeavor to ensure that the personal information we collect is always accurate and up-to-date.

(2) Safety control measures

With regard to the organizational management of personal information, we have established strict rules for how such information should be handled, and we are thorough in handling such information and implementing strict procedures in accordance with these rules.

(3) Supervision of contractors responsible for managing personal information

When outsourcing the management of personal information, we will only entrust it to contractors in accordance with our regulations and will manage it appropriately.

(4) Retention period and disposal of personal information

The personal information acquired will be stored for a set period and discarded after the end of that period.

3. Provision of personal information to third parties

We will not provide personal information we have acquired to third parties. Furthermore, if we do provide such information to third parties in the future, we will do so only after indicating the information to be provided and the purpose, and obtaining the user's consent.

4. Joint Use of Personal Information

We will jointly use users' personal information as follows:

Confirmation of inquiry details

5. Disclosure, correction, and suspension of use of personal information

When there is a request for disclosure, correction, or suspension of use of personal information, we will respond according to the prescribed method after confirming that the request is made by the person in question. We will inform you of the specific method individually, so please contact the reception desk below.

6. Contact Information

For inquiries regarding this service and the handling of personal information, please contact the following office.

*The following provides the contact details and method for handling complaints and inquiries.

Representative: Takuya Dobashi

E-MAIL: info@towayo.com

Phone number: 080-6729-6275

7. Security

We may collect personal information via our website using SSL.

8. Date of enactment and revision

Date of enactment: January 1, 2025